Privacy Policy
Mind Body Hoboken SMS Privacy Policy and SMS Compliance
Disclosure Effective Date: January 1st, 2025
At Mind Body Hoboken (https://www.mindbodyhoboken.com), your privacy is important to us. This SMS Privacy Policy outlines how we collect, use, and manage your information when you opt in to receive SMS/text messages from us through our 10DLC messaging program.
1. SMS Program Overview
By opting in to receive SMS/text messages from Mind Body Hoboken, you agree to receive automated notifications related to your appointments, service reminders, and customer support to the mobile number you provide.
2. How to Opt In
Customers can opt in to receive SMS notifications from Mind Body Hoboken through the following methods: Webform Opt-In
- During online registration or service booking at www.mindbodyhoboken.com, customers provide their mobile phone number.
- The webform includes explicit consent language informing customers that by submitting their number, they agree to receive SMS notifications related to appointments, reminders, and customer service updates.
- Customers are advised that message frequency may vary, standard message and data rates may apply, and they can reply STOP to unsubscribe or HELP for assistance at any time.
Verbal Opt-In (Phone or In-Person)
- Customers may verbally provide their phone number when booking by phone or in person.
- Staff members confirm consent by reading an SMS disclosure script, which informs customers of the type of messages they will receive, frequency, and opt-out instructions.
- Verbal consent is documented in the customer’s profile within the CRM system.
Consent is not a condition of purchase.
Confirmation Message:
Upon opting in, customers will receive a confirmation SMS stating:
“Thank you for subscribing to Mind Body Hoboken SMS Notifications. You will receive important updates and reminders about your appointments. Message frequency varies but will not exceed 10-15 messages per month. Reply STOP to unsubscribe. Msg & data rates may apply. Need help? Reply HELP or email jennifer@mindbodyhoboken.com.”
3. Message Frequency
You will receive recurring messages from Mind Body Hoboken. Message frequency may vary based on your interactions and appointments but typically includes:
- 10–15 messages per month
4. Message and Data Rates
Message and data rates may apply. Depending on your mobile carrier and plan, charges may be applied for text messages sent and received.
5. How to Get Help
For Mind Body Hoboken support or help related to our SMS service:
- Text HELP to 201-994-3500
- Or contact us at: 📧 Email: jennifer@mindbodyhoboken.com 🌐 Website: https://www.mindbodyhoboken.com
6. How to Opt Out
You may opt out of our SMS communications at any time:
- Text STOP to 201-994-3500
After opting out, you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages unless you re-enroll.
Confirmation Opt Out Message:
”You have successfully unsubscribed from Mind Body Hoboken SMS Notifications. You will no longer receive messages. For assistance, reply HELP or contact jennifer@mindbodyhoboken.com.”
7. Data Collection and Use
We collect and use personal information (such as your name, mobile number, and communication preferences) solely for delivering relevant content via SMS, improving our services, and complying with legal requirements. We do not sell, rent, or share your mobile number with third parties for marketing purposes.
8. Data Security
We use reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Changes to This Policy
We may update this SMS Privacy Policy from time to time. If we make material changes, we will notify you via SMS or update the “Effective Date” at the top of this policy.
10. Contact Us
If you have questions or concerns about this SMS Policy or your information, please contact:
Mind Body Hoboken
📍 Hoboken, NJ
📞 201-994-3500
📧 jennifer@mindbodyhoboken.com
🌐 https://www.mindbodyhoboken.com